![]() Note: You can’t change the plan manager once they’ve signed up. The Premium Duo manager is the member who signs up for the plan and gets charged by Spotify on a monthly basis. The manager can also invite or remove members by logging in to their account page. If you're interested in sharing your subscription with more than one person, you can check out our Family plan. Each person on the plan gets their own Premium account, so no one shares a password and everyone keeps their own saved music and playlists. ![]() Premium Duo is a discount subscription for two people living together. If you can't find any other accounts, we'd recommend talking to the folks there, or checking out SheerID’s FAQ. We use SheerID to verify your Student status. One other option that you have, in case the discount is on the wrong account, is to reach out to our Support who will help you transfer it to your desired account. In the latter case, make sure to cancel the current subscription first. Once the discounted Premium time has elapsed, you can either renew it on the same account, or sign up for the discount on your other account if you'd prefer. You may be able to transfer your playlists to that account too. If you find another account that belongs to you and has the Student Discount applied, you'll need to wait until 12 months have elapsed (since you first signed up for the Student Discount), in order to apply it on another account.You're entitled to one account with the Student Discount on at a time, and that discount will last for 12 months even if you cancel the subscription or close the account.ĭon't worry, you can use up the remaining discounted Premium time on your other account if this happens. If you can't see that you have the Student Discount, check out this help article to look for other accounts. Try applying for the Student Discount by opening this link in an incognito window.Ĭheck your account page to see if you already have the Student Discount. If you can't find any other accounts, we'd recommend talking to the folks there, or checking out SheerID’s FAQ. We use SheerID to verify your Student status. One other option that you have, in case the discount is on the wrong account, is to reach out to our Support who will help you transfer it to your desired account. In the latter case, make sure to cancel the current subscription first. You may be able to transfer your playlists to that account too. ![]() You're entitled to one account with the Student Discount on at a time, and that discou nt will last for 12 months even if you cancel the subscription or close the account.ĭon't worry, you can use up the remaining discounted Premium time on your other account if this happens. If you find another account that belongs to you and has the Student Discount applied, you'll need to wait until 12 months have elapsed (since you first signed up for the Student Discount), in order to apply it on another account. ![]() If you can't see that you have the Student Discount, check out this help article to look for other accounts. Check your account page to see if you already have the Student Discount.Try applying for the Student Discount by opening this link in an incognito window.This could also be a friend/family member's account. If you've already done that, you most likely have a second account which the Student Discount has been applied to. Make sure you've followed the steps/links from the most recent email you've received from SheerID. The activation link has expired or the student discount is already linked to another account. Tip: At the bottom of every email sent by Spotify you'll also find the recipient's email address, so you can use the information to double-check if you were entering the correct email address during the login process. Should you need to reset your password, you can follow the steps in this article. Copy it and use it together with your password to log in. If you did receive a receipt, there you'll find the username of the Premium account, a unique string of numbers and letters used to identify you on Spotify. If you didn't then it's worth trying to subscribe again. If Your plan also shows as Spotify Free, then either your payment didn't go through or you most likely you signed up for Premium on another account.Ĭheck if you received a receipt on your email when you signed up.If your account shows as Free account in the app's Settings, but Your plan on your account page shows as Spotify Premium, it's recommended that you sign out and back into the app using the same login details you used for your account page to ensure that you're logged in to the Premium account.
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